Shipping Policy

Effective Date: January 3, 2025

At Loyalhato, we aim to provide you with a smooth and timely shipping experience. Our Shipping Policy explains the processes, shipping options, and costs associated with delivering your orders.

1. Shipping Methods and Delivery Times

We offer several shipping options to ensure your products arrive on time, depending on your preferences and location.

  • Standard Shipping: Estimated delivery time is 5-7 business days within the United States.
  • Expedited Shipping: Estimated delivery time is 2-3 business days within the United States.
  • International Shipping: Delivery times vary based on the destination, typically 7-14 business days.

2. Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery method and destination. Shipping charges will be displayed at checkout before you confirm your order.

  • Free Shipping: Enjoy free standard shipping on orders over $50 (within the United States).
  • Expedited Shipping: Additional charges apply for expedited shipping options.

3. Order Processing

Orders are typically processed within 1-2 business days of receiving payment. You will receive a confirmation email with tracking details once your order has shipped. If there are any delays, we will notify you via email.

4. Tracking Your Order

After your order has been shipped, you will receive a tracking number by email. Use this number to track your order’s progress and estimated delivery time on the carrier’s website (e.g., UPS, FedEx, USPS).

5. Shipping Restrictions

  • We currently ship to all 50 states within the United States and select international locations.
  • Some carriers do not ship to P.O. Boxes.
  • Heavier or oversized items may require special shipping arrangements or additional charges. We will contact you if this is the case.

6. International Orders

Customers are responsible for any customs duties, taxes, or import fees that may apply when the package arrives at the destination country. These fees are separate from shipping charges and are the responsibility of the customer.

7. Shipping Delays

While we strive to meet our estimated delivery times, unforeseen factors such as weather, carrier delays, or holidays may cause delays. If your order is delayed, please contact our customer service team for assistance.

8. Damaged or Lost Items

If your order arrives damaged or is lost during transit, please contact us within 7 days of receiving the product. We will assist you with a replacement or refund, depending on the situation.

9. Contact Us

If you have any questions or concerns about shipping, feel free to reach out to us: